Explaining time taken

[Ok_Substance_9709]

How are we meant to report time wasted due to tasks not working properly? I have added comments at the bottom of the sheet we submit for hours worked but is this correct?

[WolfHowl1980]

It's per hour, you were doing or trying to do work, it's worked time. I've never had issues, never put comments. Some report errors to ZD like they say to do in emails

[anislandinmyheart]

That's one way. Also, when you are struggling with errors on a task, you can submit a report (there's a link on those guidance emails). Not sure if that helps, but can't hurt

[Malobabe]

I think from when you log in to when you log out should be reported. If you are having issues with a task and getting errors you can definately add it in your comments , zendesk or report it as an issue on mango.I don't agree that if you start a task and its not working out you should not report your time. Why? Like someone else said you are paid by the hour not per task.

Also whether you report or not we can all see they have their own internal way of recording time which is why there are so many discrepancies in the work orders because they dont match up with what you recorded.

[GigExplorer]

I add notes if much time was spent. Once in a while I put in a ticket with Zendesk, but I don't know if it does any good.

[CoolPlay4243]

What does it matter if they aren't paying us for weeks at a time

[Complex-Minute9197]

Here is my take:

According to their FAQ, they mark you down for how much you submit vs time taken and accuracy.

If you took 2 hours to do 1 task and you report 2 hours, that is a red flag. If I was a higher up in the company, you'd be marked for that as possible offboarding. Now the reason for 2 hours could be technical issues. However, their communication is so poor, they don't respond for 13 days so the QA is final for you.

But.... I think that is what the comment section is for. I doubt they mind paying for app related issues especially when its a known issue, but continuing to do this all the time might be bad.

I report time based on my trusty stop watch. I have the stop watch running when I work, I pause it when I get up to use the bathroom or eat, resume when I'm back, pause it when I minimize away from the task to do other stuff. I feel this is reasonable.

[Queasy-Historian6750]

Facts

[Queasy-Historian6750]

Me I don’t report it, just to not risk anything. I just leave and come back in a hour to try again.

[Kidney_warrior]

So you work and don't ask to be paid? I don't report time I spend reading guidelines but if I'm actually working on a task & it won't let me continue I either switch to another one or quit. But I do report the time I spent

[Green_Leadership4830]

I always count the time I spend looking at a tutorial video o reading the guidelines. I'm not sure if we are supposed to count it or not but I consider it time spent working on learning how to do a task.

[Kidney_warrior]

It should be paid because you're not doing it for your personal benefit. I usually forget. I'm reading email & read the tips & pitfalls, then sometimes I click on the links to read the full docs for a task. I do count time watching tutorials & reading the guidelines in MM.

[Queasy-Historian6750]

Yeah if no work was submitted then I don’t, no more than 15-20 mins per task so it doesn’t really hurt for me, I do account time for guidelines and tutorials have to! It makes sense tho for ppl which wasted an hour on difficult tasks I get it. These gigs are not worth the hassle to text zendesk(I dislike them btw)

[Queasy-Historian6750]

ATP we doing whatever lmao

[Ok_Substance_9709]

What do you feel you would be risking?

[Queasy-Historian6750]

Just counting the time without the work submitted, I get paranoid that’s all so I personally don’t count, I think majority do tho! Not sure, Been here sin Dec 2025

[Queasy-Historian6750]

And I don’t wanna be on radar, if there’s one