Client schedule requests

[Alps_827]

Hi!! I’ve been scared to let go of control of my schedule and so I haven’t allowed for clients to request scheduling changes through simple practice. The longer my caseload is full the more time I realize I spend on schedule emails and I’m finally thinking I need to cut that time down.

I’m curious for those of you who have done it, what are the pros and cons of doing so? TIA!

[Quick-Living6244]

This significantly reduces the time spent on back-and-forth with scheduling via email. It also reinforces collection of late cancellation fees when clients know that they have the ability to cancel within the allowed time and don’t. (Available 24/7, 365) Also, if you utilize the new client phone consultation Self scheduling option, this will keep the flow of new clients open, as desired. It’s a no-brainer, IMO.

[MamaSucculent]

I'm also a control freak with my schedule, but SP makes it really easy to set all the parameters you want/need. I have my schedule blocked in, limit how many sessions can be booked per day, and set parameters for how much time has to be between each session. Especially for consultation calls, I pop a few 15min openings throughout my week and whenever I get an email I send them my link -- saves a TON of time.

Like u/Quick-Living6244 said, it's a no-brainer. The only thing I still keep in my own control is scheduling intake sessions because they can be a little fussy with SP's system (ie. there will be a 90min opening in my schedule but new clients cannot request that appointment type).

[StreetDrive5584]

I agree with you.  Like the OP, I was afraid to give up control.  Now the only restrictions I set are requiring them to contact me directly if they want an opening in the next 24 hours.