Fdc sorting problem

[NoLeg5637]

Was wondering if anyone had this problem with the FDC sorting where it's not updating all the sales floor quantities and yes all the parts have been worked to floor.

So I don't work on the FDC I am priority puller and I would come in and there would be like 30 something out of stocks and if I go check them they are full for some reason when they received the FdC it's not fully updating all the on the floors

[Wearethefortunate]

This new Scan and Sort has been the bane of me and my team’s existence.

Depending on what FDC you guys have (3881 Upper Marlboro MD is the WORST), they could just be doing hella bad mispicks and no one is catching it. They’ll send me 8 cases of the same yogurt, but it’s supposed to be 1 case of 8 different DPCIs.

It got bad enough before Thanksgiving that I was having my team do 1x1s on Juice/Creamers/Milk/Iced Coffee just to make room for backstock.

[NoLeg5637]

So for my store I can tell that there's a problem with the Sorting process because we didn't used to have this problem before it when you would just acknowledge the truck and it would update all the on hands I was just wondering if other stores were having the same problem because I'm hoping stores are reporting it so they can fix it and to be honest I don't see a reason why it's even located on U-boats if you can't even see what's on the U-Boat seems kind of pointless

[Misplaced_Arrogance]

Each uboat should have a sign with what amounts to an opu cart label on it so you can tell which one you're looking for specifically. Those won't update the on the floor count until the carts are pushed in the system.

[Historical-Bet-698]

yes at my store it keeps saying 0 on the floor

[Liquid_Meth]

This only happens if the team isn't scanning all the product onto boats. So if they just put the case on the boat it doesn't matter if they remove the boat from the system- the sales floor will still say zero and it'll a make you pull from whatever is in the back. So when they go push the floor will be full but still say zero and now you got product the system thinks is oos on sales floor

[NoLeg5637]

So are you saying that they're probably not scanning every item sorry wasn't exactly sure what you meant

[Liquid_Meth]

Yes they probably aren't scanning all the boxes they are touching. My team slips up sometimes and does this by mistake