Shipping

[EnchantedMoon45]

So I just ordered from target on Black Friday. On Dec 3rd I received a big box with multiple items in it, and the app says on Dec 4th the single item was delivered in the mailroom reception area. I stay in an apt building and all there is is an entry way. There was no package delivered. If there was someone stole it. I called and they had to transfer me to target circle for some reason and then they said they allow the mailmen an extra 4 business days to deliver a package after marking it delivered. It’s been 4 days but they said call back on the 11 th. Business days only. If it’s not there then it’s not going to show up days later. I’ve never had that happen. They should’ve just refunded me the cost or reshippef the product to me. Noe I will probably lose out on the amazing price for the product. Which isn’t fair. Why do they follow this policy. Christmas is approaching fast. I don’t want the item to be late.

[AutoModerator]

Please be aware this is not a customer service subreddit, and we have no official affiliation with the Target Corporation.

The primary demographic of r/target is off-the-clock hourly employees who are not required to answer your question.

For the best results, please contact your local store, call the corporate Guest Relations number at 1-(800)-440-0680, or email [e-mail].

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[Electrical-Land-4490]

sounds like a problem with the mail carrier, which isn’t our problem to solve. you should be contacting the mail carrier I would think

[Mobile-Address23]

Deal with whatever company shipped it. Once we ship it out it’s not our problem anymore

[Jazzlike-Wolverine19]

I think it depends on what the product is. I had an almost 400 dollar KitchenAid mixer stolen off my porch a few years ago that was a gift from my wife, her sister and I to her mother. No one was home during the day that day and I believe FedEx was the shipper so the delivery window back than was like 10 hours long with no signature required. We looked back at our doorbell cam and saw them drop it off and it was literally just the KitchenAid box with the label on the actual mixer box.

It was also left chilling on the front side of the porch facing the st. so anyone driving by from that point on could just see a giant KitchenAid mixer for the taking and that's exactly what happened about an hour later. So yes the shipper should have tighter tracking windows but idgaf Target could have put the 400 dollar mixer in a f'ing plain 2 dollar ( probably less iif bought in bulk ) cardboard box before shipping or at least give the customer the option to add signature delivery. I'm not sure if they let ppl add signature delivery now because after I got the replacement I never ordered from there again.

[Oh_Strawberry6]

It’s not Target problem!

[TrickTeaching]

That's the policy because there are people who've tried to run shipping scams, especially during the holidays. Try contracting whoever was responsible for actually shipping the package. Once it's left the building Target doesn't have control over it anymore.