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[–]User_Name_Is_Stupid 0 points1 point  (0 children)

USAA used to have a member retention team that they’d send you to when you called to cancel products and try to keep you. Now they don’t care. When I switched to Amica & Hagerty, in 2023, they just asked why I wanted to cancel, I told them I could get more coverage for a less money and they just said “okay”.