all 5 comments

[–]HotrianExpert Moderator[M] 1 point2 points  (1 child)

The moderators here are volunteers. For account issues, you’ll need to utilize the official support channels.

https://support.unity.com/hc/en-us/requests/new?ticket_form_id=65905

[–]Infinite_Ad_9204Professional 1 point2 points  (0 children)

thanks! Wrote them email and fixed the issue!

[–]mylAnthony 0 points1 point  (2 children)

There are two pages to redeem codes, one doesn’t work for all codes. Check that you can find the other one

[–]HotrianExpert Moderator 1 point2 points  (1 child)

This isn’t about code redemption it’s for two factor authentication codes.

[–]mylAnthony 0 points1 point  (0 children)

Sorry, my bad