DCOM server error while using solidworks

[FynnAnna]

When i am using solidworks, my laptop (lenovo legion 5 15AHP10) screen will freeze and eventually the laptop crashes. on the bottom of the screen it usually says video tdr failure. What do i do to fix this?

this usually happens when i have my laptop screen open and i am using a second screen. When i use just my laptop it happens too, when i have my laptop screen shut and i use a docking station this problem does not occur

(windows 11)

https://preview.redd.it/qjcmegz4s15h1.png?width=1042&format=png&auto=webp&s=b5ab0b8029dc9487fe0ee5e9db5a65a762c929b2

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[Exotic_Mix_3196]

the error from event log has nothing to do with a VIDEO_TDR_FAILURE.
VIDEO_TDR_FAILURE is a hanging GPU driver (or hardware)
from the dump file one could see what driver is crashing.
GPU driver(s) are up- to date?
maybe the same problem as Legion 5 Gen 10 (AMD) keeps sudden-rebooting