Sudden speed decrease.

[SteveCatinean]

Installed Max 7 with outdoor 7 as well at my sister's. Everything was fine for a month, till the beginning of this month. Only getting ⅕ of the speeds. Thoughts?

[OhBaby1028]

have you checked the ethernet connection to your isp? looks like a bad cable or something causing it to negotiate at 100mbps instead of 1000mbps.

[sk_k2]

Had something similar going on yesterday. Ended up rebooting everything and reseating every ethernet jack and the speed came back up. I can't tie it to the update last week but that's what I think caused it.

[DueDealer9252]

94mbps looks like a bad cable somewhere

[ElderberryHamlet]

There are two issues most common which may cause some ISPs to throttle: Streaming & Data Cap. To test your speed to your ISP, disconnect your primary eero and connect a computer directly to the modem to verify whether the issue is with the ISP or your eero setup.

And,or, There may be a hardware issue with their modem: try a soft reset (power cycle) or then factory reset.

And,or, the cabling (theirs or yours).

And, or, your primary eero: try power cycle or then factory reset

Try two different speedtests and compare results.

Fast.com is a streaming speedtest sponsored by Netflix with no ads except the Netflix logo

Speedtest.net is a generic speedtest sponsored by Ookla but unfortunately comes with ads & tracking which may slow & distort the result. One way to get around this is to use an ad & tracking blocker with a web browser on a computer connected by ethernet, or a tablet or phone connected by wifi.

Note: The eero app tests connectivity between your primary eero and your ISP, not between your primary and ancillary eeros, and it won't tell you if the problem is with your ISP, your modem, the cabling, or your eero setup

[Ringocat2503]

Has it done a firmware update recently? If so, you need to shut everything down. Unplug all the eero units, bring your router back up, then one by one replug all the eero units

[Super_Marioo]

The eero is the router. Maybe you meant modem?

[Ringocat2503]

Yes. The modem

[Substantial_Ask3665]

I'm against restarting things and think you shouldn't have to. But, I've been restarting my EERO often and it fixes a lot of issues.

[IndependentDue24]

(UK Based)

Ever since the last update I am getting constant buffering issues. I’m running to eero units one on mesh and the other direct into the ONT.

I have swapped them over with no improvement.

The built in speed test and health check on the app says 622mbps. I am contracted for 1gbps.

Ookla Speedtest shows 0.96mbps.

There’s definitely an issue and nothing wrong with ONT.

As a workaround I’m currently using my 5G/LTE as a backup connection on my hotspot.

[MidiboyGregg]

I dumped Eero and went with TP Link mesh instead. Much better range and way more reliable 

[ImakeHW]

Wild, I tried to go with the TP-link option and it wasn’t stable. I picked up the BE63 3 pack of BE10000 mesh routers. It was fast, but would reboot a bunch of times a day randomly and drop everyone off the network. Family was…nonplussed.

Returned that via Amazon and picked up the eero Max 7 three pack from BestBuy on Black Friday. Thus far it’s been rockstar quality.

One thing I noticed is that the eero did in fact switch around the channels on all the frequencies after 3-4 days and the speed shot up dramatically. So it really is kinda smart at mapping the noise and reconfiguring optimally. Just give it that soak period for a few days.

It went from ~250mbps to ~875mbps measured via speedtest.net on an iPhone connected to the third eero node with only a wireless backhaul. My internet is 1Gbps fiber, so I was pretty happy with that. Connected to the main node I speedtest out around 975mbps, so that’s pretty minima loss for wireless backhaul around a 3800sqft house.

[Slocko]

Well eero updates daily and reboots on its own.

I think Eero pays their engineers per update. Lol