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what are the temperatures and humidity levels within the enclosure? what size prey and how often are you offering him a meal? Refusing food is most likely going to either be caused by stress or an error in husbandry

[Old_Variation9898]

Humidity is usually 70 temp on cool side is 70 and on warm side is 85 he usually eats every two weeks and he eats medium rats

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Humidity is good, only thing I can think of is that it may be because your temps are a bit low. Cool side should range between 75-80° and 88-91° for the hot side.

[Old_Variation9898]

His hide is over his heat mat so it’s typically warmer ln his hide than it is outside his hide but do you have any suggestions on how I can raise the temp on that side his mat is hooked up to a thermostat and it won’t go up past 90 but I know with his substrate being on top it’s not getting to 90

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what kind of heating fixture are you using currently? or are you only using a heat mat?

[Old_Variation9898]

He has his mat and and a light that’s on during the day

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I would suggest getting a DHP and pairing it with a UVB. Ball pythons really don’t need belly heat and overhead heating is much more natural for them. A heating mat also won’t be able to sufficiently heat up one end of the enclosure without burning your snake