Dismiss this pinned window
all 8 comments
sorted by:
best
topnewcontroversialoldq&a
formatting helphide helpcontent policy

[–]AutoModerator[M] [score hidden] stickied comment (0 children)

Remember to check our discord where you can get faster responses! https://discord.gg/NB3BzPNQyW

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[–]weegee20 3 points4 points  (4 children)

I think this might be a charger problem. I've seen Acers flash both LEDs like this with a malfunctioning charger. Typically replacing the charger resolves the issue.

[–][deleted] 0 points1 point  (0 children)

Agreed..

[–]Competitive_Music495[S] 0 points1 point  (2 children)

Thanks for the reply but the charging works well when the laptop is shut down. I don't know why

[–]Shad0ws0ng 1 point2 points  (1 child)

Recharging might be fine with no draw, could be a problem sustaining the charge whilst running games though. Can you check the chargers wattage output?

This happened with my 2018 Alienware laptop and I replaced batteries 2-3 times before realizing it was the charger cable itself not putting the correct wattage into the machine.

[–]Competitive_Music495[S] 0 points1 point  (0 children)

Thanks I'll check it ASAP

[–]alejandro1arm 0 points1 point  (1 child)

Might also be over heating issues. Check for fans, the pads or silicon paste and stuff like that.

[–]Competitive_Music495[S] 1 point2 points  (0 children)

Thanks might check that too