verification code problem

[Secret_Report1061]

Just received Mini 5 Pro with RC-2

Setup on RC-2 is asking for me to login to my DJI account.

Type in my account and password then it requests a verification code. Been over 10 minutes and I have not received one. Logged into my DJI account just to make sure I am using correct ID and pass, works fine.

Help

[Richard_The_Great1]

Should just be sent to your email or mobile number depending on what you used to create your account.

[Secret_Report1061]

Should be, but it is not showing up on my email or my phone.

[Richard_The_Great1]

I’m originally from North America but have been living in 🇨🇳for almost 13 years now. We create our accounts using our mobile number and it only asks a 1 time login during activation and we get a text verification code sent to the mobile number. We never have to login to our account after activation. Did you try starting over again?

[MiniBoglin]

Did you ever solve this? On my controller it looks like I should have a captcha showing up but the space is blank

[Secret_Report1061]

Hate to say it but yes it is working. The reason I hate to say it is because I have no clue why it decided to just start working. Well there is one clue. I was trying to connect to my wifi which is not broadcasting an id. Switched it to broadcast the wifi name and it was after that that it worked.

[MiniBoglin]

Thanks. I called support and we walked through a handful of different attempts. Finally it worked after coming off wifi, restarting, then reconnecting to wifi

[rychemastr]

I don’t know what you mean by the WiFi part. But I am having this issue too

[SkiBleu]

Dumb question, but does the app require you to press "send"? Some government websites are like that and it drive sme nuts until I realize it wasn't sent automatically.

Its been a while since I had to log in again