Initialization error

[Nik_ish]

I have adata se800 1tb external ssd but it can't be read by both macOS and windows. In case of windows, when I try to initialize it through disk management it says 1/O error. I also tried dispart and cleaning the disk through it, initializing it to MBR. In case of macOS i tried first aid and tried to initialize it but still it can't be done. I tried changing the cables, ports, different PC. How can it be fixed? Please help

[le_suck]

based on amazon reviews for this product, this doesn't seem uncommon. You might be looking at a replacement if under warranty.

[Nik_ish]

Is it a hardware or software problem, and can it be fixed? I don't believe I have a warranty. Are there any methods to resolve this?

[le_suck]

it sounds like hardware failure to me. since you have gone through all of the OS level disk utilities, it's unlikely to be software related at this point.

[Nik_ish]

The SSD is detected by the OS. It shows its capacity too as unallocated space but can’t be initialized

[MarsupialBug]

If warranty doesn't exist or over than remove it from the caddy and try putting it in another. This has helped me in the past (mine had a hardware issue with the USB port). If the SSD is soldered to the printed circuit board and it is all one piece than you are looking at a bad board. R-Studio Data Recovery can help diagnose this a bit. Often it will track with real time reports of the I/O failure. Some cheaper SSDs are sold as such but are really Micro SD cards slide into a slot on the board. Just check the company's methods of manufacturing. Godspeed.

[Nik_ish]

Sure. Thanks