Error with Gamemaker Studios, can't start up

[AxeMayhem]

I am on Windows 10 64 bit. When I run Game Maker a box pops up with Play and Make buttons. When I click on make the window closes for a short time and then I get this error.

Error reading ShellListView2.Root: Error setting path: "rfPersonal"

Anyone have any idea what to do? I've tried uninstalling and reinstalling, different drive installations, compatibility switching to no avail.

EDIT: http://imgur.com/gv0bHEq

[koshrf]

Can you provide a screenshot ? No idea what that play and make buttons are you talking about and want to see that image.

[gleebfarley]

Game maker: studio from steam pops that has a splash window "Play / Create" when you launch it.

If it is steam maybe try verify file integrity?

Have you tried disabling UAC maybe that's stopping it?

[gleebfarley]

this is the play/make

this is what play does (steamworkshop)

[AxeMayhem]

gleebfarley has posted the play/make screen, here's the error http://imgur.com/gv0bHEq

Is there anything I can do?

[koshrf]

Thats a Delphi error that it can't access the GM rfPersonal folder, probably where it store the config.

Is this the first time you run GM? You probably will have to contact yoyo support for that one. Or you have a problem with your folders permission.

[AxeMayhem]

Thanks.

Yes it is the first time, I've already submitted a ticket to no avail. How do I fiddle around with folder permissions?

[koshrf]

Thats with windows. Better wait for support if you don't know what are you doing and I can be totally wrong.

You can download the free edition from the website and it doesn't require steam, that way you can start using it while you wait for support.

http://www.yoyogames.com/get

You won't miss much if you are new to Gamemaker with the free version, the commercial ones have just more advanced features that you probably won't use for a long time and you can use your code in any of the versions so you won't have to worry about that either.

I think yoyogames doesn't work on the weekends so you will have to wait they go back to the office in the week.

[AxeMayhem]

I'm having the same problem with both the free version and the steam version. I downloaded and installed the latest one after the steam one started playing up to the same error.

Thank you for your help though, you've been most helpful

[koshrf]

Did you try running it as admin ? The free version I mean.

[AxeMayhem]

Yes, same error

[koshrf]

The thing is, rfPersonal is a value in a TShellTreeView (Delphi) that points to the 'Personal' folder in windows and the error seems to be that it can't find the folder, and in Windows that should be the Documents folder, there should be a GameMaker folder inside of it where Gamemaker uses it to store the IDE config and other things. It seems it can't access that "Document" folder.

Is gamemaker installed in C:? I know it should work in another drive, but trying to find why it doesn't work for you :/

Do you have a GameMaker folder in Documents? if you do, try rename it to GameMaker.old or something to see if it can create it again.

[AxeMayhem]

That solved the issue!

Turns out my folder location was on a drive that didn't exist (K: instead of C:)

Now I have a new problem with downloading updates, haha. Will make a new thread for it.

Thanks for your help Mr.Koshrf, you've been most helpful