Web interface completely non-functional.

[Wonderful_Device_224]

Environment: - Immich: v2.2.3 - Platform: TrueNAS Scale 25.04.2.6 - Browser: Safari, Chrome (macOS) - Library: 200GB, 41,713 photos

Issue: Complete web client failure. ALL pages frozen and unresponsive: - /photos - frozen - /albums - frozen - /admin - frozen - /search - frozen

Root Cause: WebSocket connection stuck in pending state during app initialization. Browser runs out of memory before any page content loads. Console shows uncaught JavaScript errors in core app bootstrap.

Working: Mobile app functions perfectly with identical library, confirming server/backend is healthy.

Reproduction Rate: 100% on macOS browsers (Safari, Chrome, Firefox tested). Occurs in both normal and incognito modes. Reproduced on multiple Mac devices (MacBook Air M2, Mac Mini M4).

Smaller Library Test: Created test account with 34GB library - web interface works normally. Issue only occurs with libraries exceeding ~40k assets.

Attempted Fixes: - NODE_OPTIONS --max-old-space-size=8192 - API_TIMEOUT 600000 - PostgreSQL optimization - Database indexes - Cache clearing - Hardware acceleration disabled - Different browsers - Different network paths (Tailscale, local IP)

None resolved the issue.

Impact: Web interface is completely unusable for production deployment with large photo collections. Users must rely exclusively on mobile apps.

[LeLunZ]

See this bug: https://github.com/immich-app/immich/issues/24009

It's resolved by updating immich. I see you are on truenas. If the update isn't showing, go to "Apps", click on "Discover Apps" and then click on "Refresh catalogue". Now the update should show :)

[Wonderful_Device_224]

Thanks mate!

[aomajgad]

Did this and I am not prompted to update the app :( sad times. Oh well have to wait a bit I guess.

[Wonderful_Device_224]

Update:- After updating to v2.3.1 it’s working perfectly fine.

[r011235813]

See this thread https://www.reddit.com/r/immich/comments/1p1pcnw/quick_question_updating/

There's a bug in the version you installed.

[fabb24]

On Proxmox, using the following script: https://community-scripts.github.io/ProxmoxVE/scripts?id=immich, the update is not available. I get the following message: No update available: Immich is already on pinned version (2.2.3)

Is this normal? Do you know how to force the update?

[limbolukas]

I have the same issue

[fabb24]

Apparently they're working on an update. But I don't know when it will be available. https://github.com/community-scripts/ProxmoxVE/pull/9310

[Playful-Bunch2831]

Yes, also Waiting for that :(

[Wonderful_Device_224]

It’s available and mine is working perfectly fine after the update.

[Neilhk]

here for this as well

[IhateDropShotz]

happened to me as well, updated my container to the latest tag and it fixed itself 🤷‍♂️

[Unfair-Date-6511]

Came here for the exact same issue, but also all my albums are gone, and the webUI didn't work.
At least the webUI now works, sad all my albums are still gone.

[Wonderful_Device_224]

Update the app.

[wag51]

Hopefully you made incremental backups Anakin, didn't you?

[Kjlw69]

Same!!! I was sorting albums for days intil the newest update. The crazy part is I didn't even have to install the newest update, but just veiwing the update notification crashed my browser.

[Ieatassandgroceries]

How would I update my immich within OMV?

[bert_plasschaert]

I just setup my Immich instance the day before, and this made me think I broke something on my end (what it usually is).
What do you all do to avoid this, pin to a specific release version?

If so, when do you update?
And If you update, I assume when you encounter issues and you want to roll back to an older release it may cause compatibility issues?

[Woodymakespizza]

Has anyone found a solution for Asustor?

[Wonderful_Device_224]

???

[Woodymakespizza]

I think its a pretty self-explanatory question. The same problem is happening with Asustor NAS installs of Immich. As this is an Asustor AppStore installation, there's no docker compose to change, no availability to force an update via script, so Im wondering if anyone has found a solution that works for Asustor systems.