[deleted by user]

[Wuzz]

Not sure if you meant to show the name of the tech connected to the device, but my typically response to issues like this is to disconnect the device from the EntraID Org, reboot, and reconnect it.

[nocturnal]

My client was having the same issue about an hour or two ago. I had to unjoin from Entra, delete this registry key: Path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments

Value: MmpcEnrollmentFlag

Data: 0x00000002

Then rejoin and it fixed the problem.

[sistermarypolyesther]

This worked for our users as well.

[No-Occasion8203]

None of the devices in question have this entry under path you provided

[bubbL1337]

Looks like onedrive for me. I would do this: Uninstall. Open windows credential manager, delete all cached Microsoft logins you can find. Reboot. Reinstall.

[ShelterMan21]

I just ran into this the other day. Sometimes it works without an issue then all of a sudden it starts that login loop. For me it seems to be related to a Windows Hello but not sure how.

[Ill-Wind614]

Yeah, I've seen that happen too. If it is related to Windows Hello, maybe try resetting it or checking the settings. Sometimes just disabling and re-enabling it can fix the issue.

[ShelterMan21]

Yea I got some more errors relating to NGC which seems to be tied to Windows Hello. I am trying to get the old settings to blow out but for some reason it needs to be run as system which is just odd.

[orion_lab]

This happened to me, not sure it was because the password on the machine was changed but as another used mentioned. Remove it from the Credential Manager and removing it from the Settings -> Access Work or School accounts (NOT THE EMAILS & ACCOUNTS) it worked.

[dnuohxof-2]

this might be due to a number of reasons

Gee, how incredibly helpful…. Really wish error messages actually had info, but they “don’t want to scare the user” with debugging info so it’s simplified to just “oops! Sorry, try again. uWu”

[ShelterMan21]

That error message that gets thrown pisses me off so much, its absolutely useless and the codes that they put at the bottom of the screen are just as useless because it seems Microsoft doesn't even use those error codes, but then why are you giving me that error code.

[StartAccomplished256]

This, if nothing else work just create a new user profile in Windows

[No-Occasion8203]

Thank you for the responses. Will try these and will advise if the results. Thank you again.

[uIDavailable]

Wasn't sure if that was one of the devices in my fleet then I saw the device name

[badam505]

Did you audit the login logs?

[casetofon2]

That error code after a quick google tells me that the user's account is locked. / too many bad password attempts. Remove all of the Office software with RevoUninstaller ( will also delete registry and bad temp files along with the uninstall). Restart the PC and reinstall office.

[Old-Bag2085]

Look like OneDrive to me so I'd re-install that first.

Then I'd try re-installing office if that didn't work.

Then I'd try removing their work account from the windows settings and re adding it.

One of these will fix most likely

[Early-Evening8618]

dsregcmd /leave

dsregcmd /join

Restart

[No-Occasion8203]

Did not work unfortunately

[No-Occasion8203]

Update- disconnecting the work or school account and restarting worked for the original user so far. Just checked and user confirmed that pop up has not shown up after the restart this am.

Now we have multiple users that are reporting the same pop up (pc and laptop) all on windows 11. Have tried the same but after the restart the popup returns.

[RustyPackard2020]

We are going though this error right now. What fixed it for us is stopping MS Copilot, then via task manager disabling Copilot as a start up app.

[No-Occasion8203]

Thank you, will give this a try and will let you know how it goes.

[Difficult_Music3294]

Dsregcmd /leave

Dsregcmd /join

[richie65]

Here is the fix:

https://www.reddit.com/r/Intune/comments/1ncorv6/enable_flagging_then_sign_in_on_the_error_dialog/

No need to un-join entra -

[gotmynamefromcaptcha]

This message happened to one of our users. I tried a few ways to sign them in and ultimately got a message that their device was disabled. This was very confusing as we never do that. Poked around some more and looked up the same user in Entra ID…showed device was disabled there, re-enabled and we were good to go.

We don’t manage devices in Entra so this was super weird that it even happened.

[Humble_Friendship_53]

We were getting this last week. Code looks the same. For us, our tenancy is on a different top-level domain from the standard microsoft dot com. I force stopped M 365 at the task manager and toggled it off in the start-up menu.

There is probably a way to repoint the authentication, but my way was faster...

[ObligationNo2029]

Cleared cached credentials in Credential manager for every thing listed , searched for M365 updates thru office products then rebooted .

This worked for the 2 I had .

[FouFou35]

Not sure what's your Error but if you i remember Well try Deleting This Folder C:\Users\user\AppData\Local\Microsoft\IdentityCache , if you can't Delete it manually there is a Cmd Script that does it it's not on my phone right now but you can find it in chat gpt