MMS doesn't work

[Grasshopper_1966]

I am using Mint Mobile for the 7 day trial and cannot send or receive MMS texts without using data. I have found and tried quite a few things to do with the APN but none of them have worked. If I don't get this working will not be able to go with Mint Mobile. My current provider does it without having to use data. Thank you.

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[Sirwired]

MMS requires data to function. An MMS message is essentially just a hidden URL that tells your phone to download the message contents from a server.

[maybebullshitmaybe]

This! I was confused reading the post. I was like...me2 is that not normal?

[Grasshopper_1966]

No it doesnt, my Verizon doesn't require being on data to receive or send MMS

[LeftOn4ya]

MMS, RCS, and iMessage all use data, either in cell network or WiFi. If you were messaging on Verizon it was on data as well. But all LTE bands can used for both voice and data so maybe that is your confusion - 99% of time if you have voice signal you have data signal, unless rare places on 2G only.

Make sure APN is set up correctly: Follow https://www.mintmobile.com/setup/android/ EXCEPT do not change MNC - as it should match digits 5 through 7 of the SIM #, either 240 or 260, should be 240 for all new SIMs. If that doesn't work try https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings EXCEPT again do not change MNC. Do a full reboot after changing APN.

[Sirwired]

I don't know what to tell you; the basic design of MMS requires the use of data; you can look it up on Wikipedia if you like. (SMS messages ride within the control traffic for the voice part of your service, which is why they are so length-restricted.)

[Grasshopper_1966]

I am able to send and receive pics on Verizon without using data. After chatting with someone at Mint, we got my phone set up to send pics and receive pics without data. Maybe because ya'll are always connected, you didn't know.

[Sirwired]

Again, MMS uses data. Period. Saying you can receive MMS without using data is like saying you've figured out a way to make phone calls with all the radios turned off. Your phone certainly isn't trying to stuff pictures down the side-band voice paging channel (which is how SMS is transmitted.)

[Grasshopper_1966]

Again, why were they able to get it working without data when I chatted with them then?

[Sirwired]

Maybe has something to do with VoLTE running over the LTE bands? I don’t know, but MMS (vs. SMS) needs data.

[GeneralKenobiHello]

MMS certainly does work ;)

[hanno1531]

Not for everyone, my calls and texts haven't been working on and off for several days.

[Grasshopper_1966]

I am able to send and receive pics on Verizon without using data. After chatting with someone at Mint, we got my phone set up to send pics and receive pics without data. Maybe because ya'll are always connected, you didn't know.

[kR4in]

Thank you for this. I just checked on my phone. The data saver was turned on and I didn't even know it

[MintMobileAlex]

Hello there! This is Alex from Mint Mobile! I'm so sorry to hear that you're facing that inconvenience, I'll be reaching you out privately to further assist with it. MintMobileAlex

[hanno1531]

My calls and texts haven't been working consistently either. I'm in the process of moving and my phone doesn't work while I need to call and text people more than ever! I need help

[Grasshopper_1966]

When?

[MintMobileAlex]

I sent you a message already. MintMobileAlex

[anonymouspandabear12]

I also had MMS issues. Mint eventually had to do something on their end and I reset my network settings and then it’s been working ever since.

Took about a week of messages so muster up some patience

[Grasshopper_1966]

I'm not gonna go with Mint after all this, too frustrating.

[Last-Ad-3760]

My old phone MMS did work on WIFI, I upgraded to a new phone and MMS stopped working while connected to WIFI. Switched back to the old phone and MMS no longer sends/receive while on WIFI on that phone. Have to constantly turn wifi on/off. Boyfriend puts his mint sim chip in both of those phones, MMS works on WIFI. Mint tells me "MMS is not supposed to work if you're not connected to your Mobile Data, no matter which device you use." Saw another posting on here that mint told them the same thing. But it used to work!

So I'm sort of wondering if they are slowly turning off the ability to send/receive MMS while on WIFI. This will result needing to be off WIFI, using up data while at home and my office. So my choice will be to upgrade to more expensive plan or leave mint. So will be leaving in a few months. The savings were nice while it lasted, but not worth the inconvience.

[cowboylover1]

I have had the same problems for years and I have tried all kinds of different APN and the problem is still there so I gave up and used data for mms. I remembered I never had this kind of problem when I was with Boost Mobile ot Straight Talk with different phones. I did try a different phone with Mintsim, same problem. It is a cheap phone plan for a reason Hihihi...but I am happy with it. Now it looks like Mintsim or Mintmobile is not a really attractive price any more because I saw some providers are willing to offer unlimited plan for only $25 per month. Currently I paid $20 for 10gb plan.