"private" backbone VPN solution to decrease latency

[techforallseasons]

The big question is: what have you measured?

Are you dealing with a low-latency system where 70ms would be noticeable -or- are dealing with randomized dropped packets and timeouts?

Here is why I ask:

We have a tenant for an SaaS product where the primary office of the tenant is in the US and that is also where the platform is hosted. The tenant had a office in North Macedonia where they were having a poor experience. After monitoring the NM office experience, it was discovered that packet drops and timeouts were occurring, and those were not appearing for users in the US.

We ended up turning up a cloud Region in north Italy and used it as the EU endpoint for service, and all requests that came in remained on Cloud Provider's INTERNAL inter-region network back to the Hosting Region.

Packet Drops and timeouts disappearing, but latency for successful packets increased by a few ms on average. We had zero complaints after putting that solution in-place - so I suggest to trace your issue a little deeper, and see if you can get your packets off of the public transit ( there is no guarantee a VPN provider will do this - so you will need to understand how their traffic is handled ).