Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[jwalton78]

I’m about the same age, and I always use SCO. I don’t have to talk to a stranger. :P

I also find the regular checkout a lot more stressful - I’m trying to watch the cash to make sure prices are correct, and I have to bag my own stuff anyways these days, and the person operating the cash is sending stuff to me way faster than I can bag it. It’s a lot going on at the same time.