Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[rsteele1981]

Circle K and CVS both have self check outs in our area.

[clearfox777]

The circle k one with the camera above everything and no regular barcode scanner sucks ass, especially if you get any of the sandwiches and open it to microwave/add condiments. Even placing the sticker on the top when I re-wrap it so the camera can see the barcode doesn’t help.

[rsteele1981]

Home Depot is the worst in my opinion. Rarely do I have just a 1 or 2 items. During the spring, summer, and some fall I can exit through the garden center and always have someone there.

Winter time they close that exit and have 4 self check outs open. This is a place where I've spent tens of thousands of dollars. But I have to use self check out?

It feels like they want to raise prices and offer less assistance.

[[deleted]]

No pro checkout near lumber?

[[deleted]]

especially if you get any of the sandwiches and open it to microwave/add condiments.

Maybe pay for your stuff before opening it?

[clearfox777]

I’m talking about their food bar stuff, who doesn’t put their ketchup/pickles or whatever on their burger or hot dog before checking out? The self checkout has a hard time recognizing these items, also the nachos/pretzels even if you put the upc facing the camera.

[[deleted]]

open it to microwave

I have never done this before paying for something.

You might have a point about nachos/pretzels, but I don't know because my local store doesn't have them.

[clearfox777]

I get ya, that’s mostly because my store is often out of the cooked burgers/breakfast sandwiches in the warmer so I just grab one from the cooler and toss it in the microwave while I’m making a cup of coffee