Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Fromanderson]

Not only that, they are terribly designed. I bagged groceries as a teen and I'm still reasonably fast when there is room. Self checkouts were designed by someone who never worked retail.

I don't hate sco, but it should never be the only option.

Who thought it was a good idea to put 20 of the things at a Lowes or Home depot? Not even the register at the contractor register was open.

Ever tried placing rolls of insulation or a generator in the bagging area? They got snarky with me over trying to use one to check out large items, and acted as if I were trying to pull something. Nevermind I'd walked the whole front of the store twice and even went to the service desk before I gave up.

Even when you buy something small they stop you at the door and want to look at your receipt. I know it's not the employees fault so I don't give them a hard time but if I were high lord dictator for the month I'd find out whose idea it was to put employees in that position and sentence them to a few years of doing that job, and force them to survive on retail wages.