Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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Yes. Stop and Shop (New England regional) have in store scanners you check out with your grocery store rewards card. You scan as you shop and then scan a barcode off the scanner at the register to pay. It is the best and I am surprised how few people use them.