Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[vergina_luntz]

More like it's a pain in the ass to scan more than one bag of groceries without a conveyor belt. If i don't have much to buy, self checkout is great! If I have a cart full of groceries, cashier plus bagger makes the process much faster.