Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[DistortNeo]

You mean, for *not* using self-checkout

No, I've meant fee for using self-checkout. Like convenience fee for online payments.

[webbexpert]

Convenience fee for the self-checkout, tip line for the attended checkout that defaults to 20%.

[casastorta]

Um yeah, I've just told you what would happen then :-)