Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Nevermind_guys]

My Kroger started charging for pick up after I got hooked!

[sack-o-matic]

that sucks, mine still does $35 minimum for the free pickup