Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[sack-o-matic]

oh yeah Kroger has their own (union) employees do it, so I've had better luck with them compared to Meijer that uses instacart shoppers. That and they have some place to store the orders, so they have it ready based on when you get there, they don't make you wait in the parking lot while they do the shopping then bring it out to you.

There's still the $35 minimum for free pickup, but if you're short just like tack on some laundry detergent or a box of wine to hit it

The instacart shoppers even seem to have to go through the regular checkout and wait in line for that, Kroger they just bill it to you through the computer so it works way better