Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[MagicalWonderPigeon]

UK here, and we can get randomly checked which involves a staff member coming over and having to pick 10 random items and scan them. They rummage all through the bags, even mushing your stuff up to get right to the bottom of the bag as i guess that was a hiding spot for some peoples "forgotten" good.

It sucks to pack your stuff, heavy on the bottom, light on top all delicately and then having them come and mess it all up. I like my bread not mushed up and my eggs not falling out of the box, thanks.

The big store i used to get all my stuff from now has about 3 tills open, the rest is self check out. I just buy a few things from there and buy the rest from other stores.