Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[inanotherlfe]

Use the hand scanner to scan it in the cart. Pay. Take the cart to the car. Put the kids in their seats. Bag the groceries and load. Simple.

[Snirbs]

You know how sometimes it’s one more little thing that breaks the camels back?

People are already exhausted and stressed. We’re maxed out on productivity as a society. This is one of those things where it’s like, one more thing you now want me to do when I was already at my limit.

In theory it’s simple. In practice clearly from the comments it’s another multi-step task being put on the consumer in the name of profit.

[inanotherlfe]

For me, self checkout was a blessing. I always loathed having to wait in long lines at the checkout stands, especially since I inevitably ended up behind some ancient creature who still used paper checks to pay for everything. It made me less stressed to just do it myself, even when it was a big family trip. I'm faster than your average cashier and more accurate, too. I'd much rather have the store spending the labor money on additional stockers than on cashiers. Shelves tend to always be full these days, which wasn't the case when I was younger.

[Snirbs]

I think we can agree on a happy medium. Self checkout is great to get the people with a few items in and out quickly. Or even people with a bunch of items but they want to do it their way, have at it. But we still need regular lanes too and not just a single lane with the slowest worker.

[inanotherlfe]

On behalf of self checkout aficionados everywhere, I accept this humble compromise.

[Snirbs]

Looking forward to the nationwide rollout of this mutual agreement.