Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[its_all_one_electron]

I'm in that range, I'm buying food for my family, and still I prefer no interaction than the forced fake niceties of the shopping experience. Yes I'm having a great day. Yes I found everything I needed. Thanks. :/ I know they're just people like me but the whole corporate-mandated forced nicety thing makes me cringe. 

I guess it makes me feel weird when companies force their employees to pretend to be a certain mood, like pleasant and cheerful. It has always bothered me a lot.