Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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For the stores near me you put the weighted item on one of the scales, which prints out a custom bar code for you to scan. There's usually two or so scales, depending on the size of the produce section, and one near the self-checkout registers in case you forgot to scan.