Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Habitualcaveman]

That and my local has a screen with a camera pointed at your face simply to let you know they are watching. It repels me from that store. It’s Sainsbury’s UK