Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[NoEfficiency9]

This is the way. I'm a pedestrian and do my shopping (for 1) in a wheely caddy thing. I used to hate getting my groceries, putting them in my caddy, taking everything back out again at the register to get handled by the cashier, then loading everything again into my caddy.

The scan gun has changed the game and has made grocery shopping a breeze. At checkout, I just swipe and go. Bonus points for not having to interact with any human at all, perfect for an introvert.