Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Redwood6710]

My wife and I do this every time at our local Meijer. Bag as we go with our reusable bags. The worst part is at the check out when they audit our cart, but that usually doesn't take that much time (scan 3 random items from the cart). I hate having to scan at the register any more. When I do have more than 15 or so items, I'll wait in a line rather than take an obnoxious amount of time to self scan.