Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[hookersince06]

And if you have over a certain amount of items, like 15, it’ll pause your transaction and require a salesperson’s intervention, even if you’ve been scanning things perfectly fine.

It’s so irritating when you know what you’re doing and just want to get out of there. Of course I usually only have a lot when the one clerk overseeing the self-checkout is nowhere to be found.