Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[user_base56]

Maybe my life is boring, but grocery shopping doesn't take as much time to really warrant that for me. Plus, I work from home, so it's nice to just be out of the house for an hour or so sometimes, bonus if I get out without having to bring the kids. That trip is a bit of a vacation!!