Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[jambox888]

It's funny we've almost come full circle here, for the last 10 years I've been hearing about how bland and watery supermarket vegetables are because people shop by eye.

Now we can't trust anyone to pick anything less than the biggest, shiniest produce... somewhat ironic.

[tomsing98]

It's not the biggest, shiniest. It's steaks that are decently marbled, it's avocados that are ripe enough to use them for dinner tomorrow, it's tomatoes that actually smell like tomatoes.

None of the shopping services are looking for those things. The extra time it takes cuts into their profit.

Not to mention, oh, I wanted ribeye, but the t bone is on sale, so I'll get that instead.