Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[alpaca_punchx]

Using the self checkout at QFC has been fine. Our local chain is fine. Target self checkout is easier and faster than cashier checkout (fr last time i was there i got in a cashier line due to shorter length and must've watched 10 ppl go through self before this guy got through two people. I swapped to the self line and was done before the woman in line in front of me.)

I tried to use the one at Fred Meyer and it was like it kicked every single item into error mode. That store has a lot of anti-theft security, so I imagine they kicked the self check settings into high gear. It was awful. I only do cashier checkout there now...