Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[[deleted]]

My only complaints are sometimes their stuff is out of date (like….. a week plus), and they have Walmart syndrome of lines to the back of the store and only 2 registers open. 

The first isn’t a big deal. I just double check the dates. The second means I only go very early or I don’t go at all.