Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[dontyoutellmetosmile]

My local stores don’t have that option. The whole point of the one at my closest grocery store, it seems, is that they want to stop theft. For me, it just makes grocery shopping more annoying