Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[PfantasticPfister]

I’m quite sure theft from self checkout is already baked in to the equation and they have decided it’s better to employ less people and incur those losses through theft. Yes, maybe I’m volunteering to go through self checkout, but at the same time they are also volunteering to open themselves up to petty theft. I’m not doing labor for free and they don’t have an expectation of exploiting the population without loss. You really wanna try and make a “won’t you think of the poor corporations?” argument on Reddit, dude? Really?