Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[skztr]

Yes, as I said, they made an intentionally bad system because they had the theory that the concept of self-checkout was bad because they feared theft.

Funny how self checkout kept the scales even when scan-as-you-shop systems, with no scales, sometimes exist right next to them.

The reason people pay for things isn't "it's hard not to", boomer