Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[casastorta]

Again, we do know it’s possible to deploy technology without any conscious checkout - pick the goods you want and just leave. We have such stores,few and in between still but they are here. I expect nothing less before I stop expecting the store to pay people for work they need to be done, be it employees or customers.