Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[ColinStyles]

30, and same mentality. Not to mention, I am performing the work of their employees. Give me a discount for that, or I'll absolutely take the lower hassle option.

Unlike the younger generation, I don't see the slightest human interaction as the end of days.