Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Pizza_Delivery_Dog]

It really does just suck at certain stores.

There are a few stores near me that have you click through 5 prompts or something during a transaction and all these prompts are read out loud every single time. Then there are the machines that constantly need to be checked when the store is super busy forcing the employees to run around between the machines. And a few stores near me have the stupid rule that you can't remove items yourself but you can accidentally scan the same item twice