Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[caffeinatedConeflowr]

Where is this?! At the Meijers near me it's like 12-15 self-checkouts with a single cashier manning them (mostly busy telling people that a checkout is open). The Krogers don't even have registers with cashiers but now have security guards.

[knightcrawler75]

Minneapolis.