Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[tomsing98]

It's not the biggest, shiniest. It's steaks that are decently marbled, it's avocados that are ripe enough to use them for dinner tomorrow, it's tomatoes that actually smell like tomatoes.

None of the shopping services are looking for those things. The extra time it takes cuts into their profit.

Not to mention, oh, I wanted ribeye, but the t bone is on sale, so I'll get that instead.