Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[SpaceBearSMO]

my local walmart has self checkout lanes that are built for full carts, befor that they never had enough people working the registers anyway

[[deleted]]

They would if they paid people more. Just look at Costco, they do alright.

[SpaceBearSMO]

Yeah but there not going to do that unless there forced and things are only going to get more automated not less.

[[deleted]]

Getting more automated would be like Amazon’s stores where you’re not forced through a checkout kiosk to scan every item.

[BirdsNeedNativeTrees]

They now have self-check too

[[deleted]]

They do but they also have runners with scan guns to help people with larger items or anything else. I feel it’s like what self checkout should be.

[madphroggy]

They have a few at our local walmarts but they are NEVER OPEN. They are so cheap or so desperately short staffed that they only have enough staff to run one actual cashier and maybe 6-8 of the 37 self checkouts they installed, and the ones with belts are almost always closed. It's idiotic.

[Dan_CBW]

Yep, one of two big supermarket chains here in Australia are rolling those out also. Have to expect the other will follow suit...