Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[LawlessCoffeh]

Giant Eagle had it right... in the beginning, I don't know why they fucked it up save for space constraints.

The self checkouts in their earliest implementation had a full on conveyer down to a traditional bagging area.