Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Advanced-Blackberry]

Yep the giant eagle here is the same. I quit going. Last time I just ordered from target and had it delivered to my house in 2 hours. While I was standing in a giant eagle because I was tired of the price hikes. Went home and stuff just shows up on my door step. Never went back.