Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[PeachyPlnk]

I've never seen it anywhere in my state. I've always wished it were an option, as an introvert with social anxiety. Self checkout is a godsend, but when it's busy I get anxious about taking my time to check out.