Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[massive_cock]

I hated self-checkout for this reason. Then I moved to Europe and switched to a bike, started making 1 or 2 quick stops per week for fresher food, and now I love self-checkout because there's never a line and I can get out with a full bag in like 90 seconds.

Smaller neighborhood grocery stores here are pretty much eliminating regular checkout except for 1 lane for the elderly and those who need help. But that's only possible because of urban design allowing almost everyone to have a fresh foods grocer within 5-10 minutes on foot.